Amazon customer receives 'fake' iPhone 15, shares picture with 1.5 million followers on X
Amazon purchase, revealing that he received a fake iPhone 15. With over 1.5 million followers on X, Gabbar Singh took to social media to express his frustration and posted a picture of the fake device.
In the tweet, he mentioned that the seller was Appario, tagged as 'Amazon choice,' and highlighted the absence of a cable in the box. The post gained rapid attention, prompting a swift response from Amazon, apologising for the error and instructing him to fill in details for resolution.
«Waah @amazonIN delivered a Fake iPhone 15. Seller is Appario. Tagged with “Amazon choice” No cable in the box. Total Dabba. Has anyone faced similar issue?» he said.
Gabbar Singh filled out the form, seeking a refund, and Amazon assured him of a resolution within 6-12 hours.
Other users joined the thread, sharing their own negative experiences. One user received «Sulf Excel» instead of the intended «Surf Excel,» and another reported a mix-up, receiving a vacuum cleaner instead of the expected laptop, from the same seller, Appario Retail.
Several users recounted their grievances, ranging from missing chargers to receiving non-new iPhones. Despite facing challenges, some users emphasised that highlighting issues on social media often compelled companies to take prompt action.
Gabbar Singh, co-founder of the social network "Hood" and founder of the advertising and marketing agency Ginger Monkey, exemplifies the growing trend of consumers using social media to voice concerns about online purchases.
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