Apple India asked to compensate Bengaluru man ₹1 lakh for 'unfair trade practices’ and causing ‘hardship’
Apple India has been directed by a Bengaluru Consumer Court to pay a complainant a sum of ₹1 lakh, for causing the latter immense hardship and for unfair trade practice. The case is concerning an iPhone 13, whose battery and speaker stopped working after buying.
According to a report by Times of India, an Awez Khan sued Apple India and their customer service centre in Indiranagar in Bengaluru, and when the case reached the Bengaluru Consumer Court the tech giant has been asked to pay Khan ₹1 Lakh, which includes the price he paid to buy the iPhone and for the hardship caused to him by Apple India. Here's what happened In October 2021, Awez Khan bought an iPhone 13 that came with a one-year warranty.
However, the speaker and the battery of the device started malfunctioning following which Khan submitted the phone at iPlanet Care Centre in Indiranagar. The staff of service center called Khan after a few days and informed that his phone is fixed and asked him to collect from the store.
When Khan reached the store and checked his phone, the problem with the battery and speaker remained unchanged. "Exciting news! Mint is now on WhatsApp Channels
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