WestJet passenger says she was kicked off a flight for using the airplane’s bathroom too much before takeoff.Joanna Chiu, a B.C. author, revealed in a series of posts to X (formerly Twitter) that she was forced to leave the aircraft departing Mexico before takeoff after making frequent trips to the washroom, caused by an “upset stomach.”“Just got kicked off a @WestJet flight from Mexico because I had an upset stomach and was going to the washroom too much before takeoff.
No promise of a hotel or rebooked flight. I had meds and was on the mend.
Some customer service,” she wrote of the incident, which occurred earlier this month.Just got kicked off a @WestJet flight from Mexico because I had an upset stomach and was going to the washroom too much before takeoff. No promise of a hotel or rebooked flight.
I had meds and was on the mend. Some customer service.
If you’re sick before a flight, hold it in…— Joanna Chiu (@joannachiu) February 10, 2024To add insult to injury, Chiu alleged a WestJet supervisor in the airport was less than helpful after she accidentally left her money behind in her rush to deplane, and that the airline “refused” to pay for a taxi to a hotel.In my rush to get off plane alone, I left my money with travel companions and @WestJet supervisor refused to pay for my taxi to a hotel 20 min away. He called a guard over to intimidate me but when I burst into tears the guard assessed rightly that Westjet dude was the asshole.— Joanna Chiu (@joannachiu) February 10, 2024The interaction with the supervisor caused her to “burst into tears,” she wrote, and while another WestJet employee was “much nicer,” the company still refused to give her a booking reference number for a rebooked flight.“She told me to just come
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