

Backlash to boom: Why brands are betting big on generative AI ads
Subscribe to enjoy similar stories. Mumbai: In early December, fast-food chain McDonald’s released a Christmas Special advertisement, just like many brands do during this time of the year. While most brands seek to evoke warm, festive cheer among their target customers, the Big Mac maker made an unconventional choice.
McDonald’s Netherlands released a fully artificial intelligence (AI)-made advertisement titled “It’s the Most Terrible Time of the Year," a play on the classic Christmas carol. The commercial uses quick cuts to show people struggling with holiday chores—putting up a Christmas tree, baking festive goodies and rushing to finish their shopping. With the help of AI, the McDonald’s ad shows darkly comic mishaps, from a furious Santa stuck in traffic to a woman carrying gifts trapped in tram doors, and burnt Christmas cookies that grimace and sing.
In the end, McDonald’s urges viewers to skip the stress of a traditional Christmas and find comfort at the nearest outlet. However, the ad was severely panned, not only for apparently mocking the spirit of Christmas, but also for its use of AI, which many felt made it tacky, joyless and steeped in an “uncanny valley" feel. Other brands including Coca-Cola and Toys“R"Us have also taken down their made-with-AI ads recently following similar backlash.
Yet, experiments with making ads and even full-length entertainment content using generative AI (GenAI) are here to stay. In India, homegrown brands are already experimenting with GenAI ads while GenAI startups attract early stage funding, Mint had previously reported. Now, even mainstream brands and agencies are embracing generative AI, not just for small social-media tasks, but for full-scale marketing campaigns as well.
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