Blinkit, the quick-commerce arm of food delivery major Zomato, has rolled out 10-minute returns for footwear and clothing categories.
“Customers can initiate a return/ exchange in case of a size or fit issue with the delivered product. This solves a crucial problem of size anxiety for categories like clothing and footwear,” Albinder Dhindsa, chief executive of Blinkit, wrote in a post on microblogging platform X (formerly Twitter).
Dhindsa said that the Zomato-owned platform has been testing the return feature in Delhi NCR for a few weeks and has now enabled it for Mumbai, Bangalore, Hyderabad and Pune, with plans to expand to more cities soon.
On September 16, ET reported that the Gurgaon-based platform was testing returns for apparel and footwear items.
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