British transport minister dismisses cyberattack, says ‘UK air travel disruption to last for days’
Reuters. As per the current update from Heathrow Airport, it has asked commuters to contact their airline before travelling to the airport on Tuesday. In a post on on X (formerly Twitter), “Due to yesterday’s technical issues suffered by UK Air Traffic Control, there may be some continuing disruption on some routes, including flight cancellations.
It is important for all passengers to check the status of their flight with their airline before travelling to the airport and for those passengers who need to rebook to contact their airline directly rather than travelling to Heathrow." British Airways said in a statement on X, “We're working as hard as possible to get affected customers on their way again." London Gatwick said that it plans to operate a normal schedule on Tuesday 29 August following disruption today (28 August). Passengers are however advised to check the status of their flight with the airline before travelling to the airport. According to the UK’s Civil Aviation Authority (CAA), an airline has a duty of care to provide food, drink and accommodation if delays stretch overnight.
If a flight is cancelled, passengers should be offered a choice of a refund or alternative travel arrangements at the earliest opportunity. A fault at National Air Traffic Services (NATS) was resolved after nearly five hours on Monday one of the busiest travel days of the year as the last Bank Holiday for the summer break. “We have identified and remedied the technical issue affecting our flight planning system this (Monday) morning.
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