«Every service industry is getting significantly disrupted. So, I truly believe IT services industry is at an inflection point and we should not be complacent. If we can be more proactive in adopting to the changes, talk to our clients about what is the art of the possible and really walk this path with that kind of a mindset and not with a mindset to protect your revenue base and protect your existing footprint because if you do not do it somebody else will do it,» says C Vijayakumar, MD & CEO, HCLTech.
How do you see the pace of AI's disruption impacting the IT services industry, and what steps do you think are crucial for organizations to take to stay ahead of the curve and ensure they’re not just protecting their current revenue base, but also embracing the transformative potential of AI?
C Vijayakumar: This is really not a time to be complacent and saying that we saw the cloud wave, we saw the digital wave, now there is AI wave and we will navigate it because the pace of change and the significance of what AI can do, a lot of work.
Every service industry is getting significantly disrupted. So, I truly believe IT services industry is at an inflection point and we should not be complacent. If we can be more proactive in adopting to the changes, talk to our clients about what is the art of the possible and really walk this path with that kind of a mindset and not with a mindset to protect your revenue base and protect your existing footprint because if you do not do it somebody else will do it.
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