Jyotiraditya Scindia on Saturday said the Department of Posts is going through a business process restructuring exercise to transition to a digital platform as he asserted that Dak Sewa is Jan Sewa (postal service is public service). Speaking on the occasion of the 50th Foundation Day of Indian Post & Telecommunication Accounts and Finance Service, the minister said the shift is particularly relevant in the context of e-commerce growth, positioning the department to lead in this emerging business avenue.
«Our department is going to go digital. Our department is going through a business process restructuring exercise, where we will transform ourselves in the days to come into a logistics corporation, where we must become the leaders in the world, with a new business avenue that is growing in terms of e-commerce,» he said.
He noted that the Department of Posts today is the largest distribution network across the world, with 1,64,000 post offices.
«We serve the common man...Not only officers sitting in Dak Bhawan, but my grameen (rural) Dak Sewak… who on the field goes from house to house...he is the epitome of the slogans — Dak Sewa is a Jan Sewa,» he said.
The digital transformation aligns with India's broader goals of bridging the digital divide and enhancing access to information for all citizens, he said.
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