Otis India aims to support this need and urbanisation of India in a way that is smart, sustainable and scalable, says Sebi Joseph, President of Otis India, in an interaction with ET Digital. He adds that Otis also understands the challenges associated with respect to tier-2 and tier-3 cities and creates tailored solutions at scale to meet customer expectations. Edited excerpts:
The Economic Times (ET): How is India placed in terms of manufacturing, installation and servicing of elevators and escalators? How have things changed over the years?
Sebi Joseph (SJ): It is an exciting time for the elevator and escalator industry in India.
Over the past few decades, the industry has experienced significant growth and transformation. It has served as a critical enabler of India’s urban future. The country is now the second-largest market for elevators and escalators globally, trailing only China.
At the core of the evolving demand has been India’s rapid urbanisation. The growth in public infrastructure projects such as metros, airports and rail, private sector developments — both residential and commercial — is increasing the demand for vertical mobility solutions.
Elevators and escalators are integral to moving people smoothly and safely through our growing cities. That is increasing demand for new equipment and also for the service and maintenance that’s vital for continued safe and efficient operation.