artificial intelligence (AI) in human resources and recruitment function has the potential to lead to massive productivity gains, said Deepa Param Singhal, vice president, Cloud Applications, Oracle India.
Sectors such as business services, financial services, education, retail and healthcare are among those that are majorly impacted by the advent of Gen AI, she told ET.
“Content-heavy tasks will be faster so that employees and managers can focus more on strategic tasks. I see that’s the impact that will have on tasks,” said Singhal. “We know that reskilling and upskilling is part of everyone’s life nowadays and generative AI is actually helping and changing that.”
“Think about the impact the generative AI has on learning itself. Today when you open Netflix, you get very personalised curated content. Generative AI can do that when it comes to reskilling and learning programmes and implementing that, you can make the content very personalised for you,” she said. “At an organisation level, everyone is teaming to see how they can harness the potential of AI across fields. We’re talking about workforce especially within HR and recruitment itself; there are massive productivity gains.”
Oracle reached out to its customers to ask them how willing they were to adopt some of these features.
“About 87% said they're very eager to adopt GenAI features and also there's research that says there are productivity gains and productivity processes. Everyone