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Goldcar put me under pressure to get unwanted insurance

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I hired a car from Goldcar for a holiday in France. I already had an annual insurance policy to cover the excess due on any claim, so did not need to buy the extra cover that staff at the collection desk at Marseille airport tried to sell me.

Instead, I offered my credit card to have the €1,700 deposit ring-fenced. I was told there would be an 8% surcharge to take the deposit, and another 8% to refund it.

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