Crisis management, cyber resilience, and handling emergencies have taken centre stage, prompting corporates to take pre-emptive actions to deal with them, a PwC India survey said. According to India's Crisis and Resilience Survey 2023, the looming spectre of unpredictable events, alongside escalating cyber threats like ransomware, has nudged 96 per cent of businesses to elevate their cyber resilience blueprints.
Moreover, 97 per cent of organisations are poised to significantly invest in crisis management, viewing unforeseeable events as tangible risks, it added.
«The survey indicates that crisis management, cyber resilience, and emergency management are taking the centre stage,» it said.
PwC India said 112 organisations from diverse industries, such as telecommunications, industrial products and manufacturing, financial services, banking and capital markets, automotive, education, healthcare, and pharmaceuticals, were surveyed.
«The continuous and relentless waves of changes have pushed corporates, especially in India, to recognise and act upon the pressing need for strategic resilience,» the study said.
With disruptions on the rise from 80 per cent in 2019 to 98 per cent in 2023, organisations have made resilience a strategic organisational priority, the survey said.
«The numbers from the 2023 survey aren't just statistics — they're a reflection of the urgent shift in mindset needed across the board.
Resilience is no longer a buzzword; it's a business imperative. And while challenges loom large, it's heartening to see organisations prioritising crisis resilience as a key element in their strategic lexicon,» said Puneet Garkhel, Partner and Leader, Forensic Services, PwC India.
The survey also revealed that 58