India’s key go-to-market, product gub: Slack CEO Lidiane Jones
Slack sees India as a key go-to-market and production region, said CEO Lidiane Jones. Cloud services giant Salesforce acquired Slack for around $28 billion in 2021. Speaking exclusively with ET, Jones said that India represents a key product development hub for the company.
“Salesforce has a huge presence in India from a product development perspective. So, it's definitely part of our future as well to continue expanding in India,” said Jones, adding that Slack is focused on expanding its presence in existing geographies. As of January 2023, Slack had contributed over $1.5 billion to Salesforce revenues of fiscal 2023 ending January 2023.
The company has since stopped reporting Slack numbers. India represents the third largest free user base for Slack and is positioned in its top 10 markets for paid teams globally. Slack’s client base in India includes the likes of Zomato, Freecharge, Razorpay, Meesho and Haptik.
“Slack established a presence in India in 2018 with the acquisition of Astro, and we added our Go-To-Market (GTM) team in 2021. The current Slack employee base in India is responsible for bringing key Slack global innovations to market,” said Rahul Sharma, Slack Country Manager, India, Salesforce. He added that the India team also works on all products across divisions.
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