global capability centers or captives in India has been insourced from an IT firm, as per data sourced by ET. This is driven by multinationals which are making a beeline for India's abundant technology talent for functions and are going beyond back-office support through their GCCs.
ANSR, which helps set up GCCs and handles over 110 centres and 120,000 GCC talent resources, says that over 30,000 critical jobs over the past decade have been insourced from system integrators to their own payrolls by GCCs.
«They want to insource and start somewhere… majority of the ecosystem is playing the value game...how do I build end-to-end product teams and technology teams from India, centres of excellence from India — is how they're looking at the setup.»
ANSR sets up around 10 to 15 such captive centres every year. Presently, India has around 1600 GCCs employing 1.66 million plus workforce. The number of GCCs is poised to grow to 1,900 employing over 2 million people by 2025 as per Nasscom and Zinnov report.
The capabilities previously outsourced by GCCs to IT firms like Tata Consultancy Services (TCS) and Infosys, are now being built in-house.
The reasons for this seem two-fold. Globally, technology from being an enabler of a business, has become the business itself. Second, companies want to «own» this transformative capability than merely «lease» it, according to Ramkumar Ramamoorthy, Partner at Catalincs, a growth advisory firm.
In the first part of the