Inside Heathrow’s newly upgraded VIP terminal. All you'll need are a business- or first-class ticket & an additional £3,812
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That’s changing. The Windsor—as the private wing of the terminal is called—is fresh off a major renovation that’s transformed it from a dark, dated VIP area into a set of eight sumptuous suites designed to feel like luxury homes. The revamp appeals to the masses, but to get in, you must have a business- or first-class ticket on any airline and be willing to shell out an additional, one-way £3,812 ($4,795) entry fee. If you want to use the facility for a round trip, the cost simply doubles, to £7,624—roughly as much as a business-class ticket from London to Los Angeles with British Airways.
Here’s an exclusive look at what those fees get you.
The Basic Premise
Unlike most lounges, the Windsor is owned and operated by Heathrow itself and not by an airline or credit card company like Capital One and American Express. As part of the service, you can get picked up within a 25-mile radius of the airport in a BMW i7 and dropped off at the Windsor’s entrance. Upon arrival, a friendly porter greets you and shepherds away your checked luggage—just like at a luxury hotel, though here they deposit luggage with the correct airline rather than your hotel room.
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You do, however, get your own room. The eight suites are located off a central corridor, at the end of which is a private security and
