Tata Consultancy Services (TCS), India’s second-largest company by market value, believes realising the full potential of generative artificial intelligence (GenAI) will require more time, although the global technology services major has begun to see sufficient traction in this revenue stream.
“Customers are actively seeking proof of concepts (POCs) to explore the efficiencies offered by Gen AI in application development, maintenance, and deployment automation,” Siva Ganesan, head, TCS’ AI.Cloud business unit, told ET. “However, realizing the full potential of Gen AI will require time, as enterprises and society grapple with various challenges.”
According to him, upskilling of the workforce, reimagining core business processes, focusing on return on investments and conforming to regulatory needs are some of the challenges that organisations face with GenAI.
To address these challenges, customers are focused on scaling out POCs and pilots while implementing necessary safeguards.
Given the importance of data sovereignty, cloud adoption is also seeing trends of it being set up in specific geographies as well, to cater to particular requirements.
For now, TCS is looking at the hybrid cloud model working not just on public cloud but also