KwikChat to power over 5000 eCommerce brands globally, aims four-fold revenues increase

economictimes.indiatimes.com:

KwikChat, a whatsapp commerce solution by eCommerce enabler GoKwik, said it aims to increase its revenue fourfold and powering over 5000 brands and 3 billion conversations in the next six months.

GoKwik launched KwikChat in June last year following the acquisition of the WhatsApp commerce platform Tellephant. The solution enables brands to engage with target shoppers, ensuring higher ROI on marketing campaigns, better-abandoned checkout recoveries and greater repeat purchases.
“This past year has been transformative for KwikChat. We acquired Tellephant with a strategic vision of bridging the gap from conversations to conversions for eCommerce brands. This has shown immense value and we’ve now geared up to take it to the next level. As not just acquiring but consistently engaging and retaining shoppers grows in importance, KwikChat is heading towards becoming the go-to engagement platform across all channels. With our DNA committed to solving everything eCommerce, we are excited about the vision we have for the next phase of KwikChat’s growth“ said Chirag Taneja, co-founder and CEO of GoKwik

Within a year of inception, KwikChat has helped brands maximize their ROI on WhatsApp campaigns by 20 times, increased engagement across acquisition, retention, and support communications by three times, and continued to enable growth for these brands.
KwikChat started as a WhatsApp solution but has expanded its offerings to instagram, facebook, SMS, and Email.

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