Microsoft down! Massive outage strands users without email, apps
The outage was concentrated in major cities, including New York, Chicago, and Los Angeles. Many users took to social media platform X to express frustration, fearing a broader global issue.
Microsoft Investigates and Identifies Cause
Microsoft acknowledged the problem, confirming that it was investigating the issue. “We’re investigating an issue in which users may be unable to access Outlook features and services,” the official Microsoft 365 Status account posted on X. The company urged administrators to check additional details under MO1020913 in the admin centre.
As complaints mounted, Microsoft announced it had identified a possible cause of the problem. “We’ve identified a potential cause of impact and have reverted the suspected code to alleviate impact. We’re monitoring telemetry to confirm recovery,” the company stated in an update.
Recovery Underway, Microsoft Monitoring Services
By early Sunday morning, Microsoft reported that services were gradually coming back online. “Our telemetry indicates that a majority of impacted services are recovering following our change. We’ll keep monitoring until impact has been resolved for all services,” the company said.
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