Microsoft's CrowdStrike leaves business black and blue in India
Microsoft software, prominently used by enterprise networks worldwide.
CrowdStrike, a US-based endpoint security provider to several global organisations including Microsoft, first released an update to its product — Falcon Sensor — on July 9 gradually rolling it out to companies globally over the next 10 days. On July 18 and 19, the update — intended to pre-emptively detect cybersecurity breaches — was pushed onto Microsoft devices unwittingly, triggering widespread chaos. It forced several banks, hospitals, airlines, and startups to resort to manual processes to continue operations, industry executives said.
«Around 300 flights have been cancelled, including around 200 for market leader Indigo alone till 6 pm (on Friday),» people aware of the details told ET.
In a statement, Indigo said the outage severely disrupted its operations by impacting key systems used for flight operations, passenger check-in, and baggage handling.
«Following rapid steps taken by IndiGo teams, to switch to manual/backup systems, operations at major Indian airports including Delhi, Mumbai, and Bangalore are now under control,» the airline said.
SpiceJet chairman Ajay Singh said the outage has been fully resolved and the airline's systems are back to normal operations.
There are over 3,600 scheduled flights originating from Indian destinations, according to global aviation consulting firm Cirium.
India's central bank was swift in reassuring that the country's financial sector remains insulated from the global outage. An assessment
