A global Microsoft Azure outage that impacted a range of services for consumers Tuesday — from reports of stalling Outlook emails to trouble ordering on Starbucks’ mobile app — was triggered by distributed denial of service cyberattack, according to th...
NEW YORK — A global Microsoft Azure outage that impacted a range of services for consumers Tuesday — from reports of stalling Outlook emails to trouble ordering on Starbucks' mobile app — was triggered by a distributed denial of service cyberattack, according to the tech giant.
Microsoft Azure, a cloud computing platform used by companies and organizations worldwide, confirmed the attack in a status update — and said an error in the platform's defense response may have “amplified the impact" rather than initially mitigating it.
As a result, systems temporarily went down for select Azure, Microsoft 365 and Purview customers. The company's update noted that connectively issues for “a subset" of Microsoft services began at around 11:45 a.m. UTC (7:45 a.m. EST) Tuesday and lasted nearly eight hours.
“We apologize for any inconvenience this may have caused,” Azure Support wrote on social media platform X Wednesday morning.
Outage reports were somewhat scattered Tuesday — with a handful of companies and services seeing user complaints that numbered in the hundreds or low thousands on outage tracker Downdetector. But there appeared to be a range in reach. Issues were reported by Minecraft video game players, Dutch football club FC Twente, the U.K. government's HM Courts and Tribunals Service and more. Many found workarounds or said that services were restored in a matter of hours.
Some Starbucks customers, who were also among those impacted, were “briefly unable to access
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