Ola’s Bhavish Aggarwal shares Diwali video on X, Kunal Kamra quips ‘service station dikhao’
Kunal Kamra’s criticism of Ola Electric’s customer service has turned into an ongoing and highly publicized exchange with Ola CEO Bhavish Aggarwal, bringing significant attention to the company’s handling of after-sales support. Kamra’s complaints, initially shared on social media, pointed to the company’s high volume of unresolved service issues, reportedly reaching 80,000 complaints monthly.
As Kamra continues to press for transparency, he has repeatedly taken aim at Aggarwal for allegedly ignoring Ola customers’ concerns.
Kamra Challenges Transparency on Service Centers
On October 25, Kamra posted a direct demand to Aggarwal, asking the CEO to “show footage of Ola service centers” in response to a video Aggarwal posted celebrating Diwali at an Ola showroom. The video, Aggarwal’s first post about Ola in more than two weeks, showed festive decorations and celebrations.
Kamra, however, redirected the conversation, questioning the conditions of the company’s service centers. This new jab builds upon earlier critiques where Kamra posted images of Ola scooters gathering dust at dealerships, implying long service delays.
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