

Payments to patients: India tries to replicate BHIM UPI success in healthcare
Mint.Developed by the Centre for Development of Advanced Computing (CDAC), the SaaS-based digital platform—eSushrut@Clinic—is a "Lite" alternative to the often bulky and expensive hospital information management systems (HIMS) currently in the market, and is aimed at bridging digital divide in Indian healthcare, the two officials cited earlier said on the condition of anonymity.With comparisons being drawn to BHIM (Bharat Interface for Money) UPI (Unified Payments Interface), one of the most useful features is the built-in “Smart Assistant”. Its Clinical Decision Support System (CDSS) helps doctors manage chronic conditions by offering clear, evidence-based treatment guidance.“The platform allows doctors to digitize records and streamline consultations, improving care continuity without replacing human expertise,” said the first of the two officials cited earlier.The new e-platform serves as a government-backed, reliable entry point for small-scale doctors to join the national digital health ecosystem, much like what the BHIM app did for digital payments.
It is designed as a simplified, low-cost digital management tool for smaller clinics and for doctors who find traditional hospital systems too complex, allowing them to manage daily operations through a simple web browser.“This is a government-promoted software available for both the private and government sectors. It is just like BHIM in UPI…Just as BHIM provided a reliable, government-backed entry point for digital payments, eSushrut@Clinic serves as the digital highway for clinics to join the national health ecosystem,” said the second official.The development assumes importance for India’s small and mid-sized medical facilities that account for around 90% of India’s
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