PNB MetLife on Saturday said it has achieved a claim settlement ratio of 99.06 per cent and 99.70 per cent for individual and group customers' claims, respectively, in FY2022-23.Punjab National Bank promoted life insurer paid 19,768 claims totaling Rs 829.79 crore, demonstrating its deep commitment to standing by customers when it matters the most, PNB MetLife said in a statement. While this is the company's highest claims settlement performance for both individual and group customers over the past three years, PNB MetLife has consistently paid over 97 per cent of claims demonstrating the company's robust claim management practices and high-quality customer service.
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