‘Served veg meal with chicken pieces’, Air India passenger demands action; airline responds
Calicut-Mumbai flight slammed the airline on the internet for serving her non-vegetarian food, despite ordering a vegeterian meal. In a post on X (formerly Twitter), Veera Jain posted pictures of the food along with her PNR number and other details. “On my @airindia flight AI582, I was served a veg meal with chicken pieces in it! I boarded the flight from Calicut airport.
This was a flight that was supposed to take off at 6:40 PM but left the airport at 19:40 PM. Details- AI582, PNR- 6NZK9R, Seats- 10E, 10F," she wrote on the microblogging site. She then informed the cabin supervisor about the issue who apologized to Veera Jain.
The supervisor told her that there were more complaints about a similar problem. However, no action was taken to inform other passengers of having vegeterian meals. “My friend missed her train that was at 23:00 PM from Mumbai to Ahmedabad.
We booked it as the flight was supposed to land in Mumbai from Calicut at 20:40PM!", Jain said. The woman expressed her disappointment over the incident and hurt her sentiments by serving non-vegetarian meal. “First the delay, then the non-veg in my vegetarian meal.
This is highly disappointing and it has hurt my sentiments. I ask Air India to take strict action on its catering services and delays," she further said. “And I would suggest everyone- Please check thoroughly what you consume on a flight.
After two extremely delayed flights (Mum-Kozhikode on 4th Jan and return on 8th Jan) and nonveg served I have lost trust in all of the airline food now. #AirIndia," she added. Veera Jain also tagged regulatory bodies like DGCA and Union Minister Jyotiraditya Scindia to demand accountability and action in this regard.
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