Talent-hungry GCCs fish for professionals at tech pools of IT firms
Global capability centres (GCCs) of foreign companies expanding their base in India are increasingly tapping India’s IT services companies for talent, with such hirings climbing up to 10 percentage points in two years.
The new headcount hired from IT services by the GCCs stood at 35-41% in fiscal year ending March 2024 (FY24) as compared with 24-30% in FY22, data sourced from mass recruitment firm Teamlease shows. In FY23, the number stood at 30-35%.
Experts believe there is a consistent shift in tech talent hiring across engineering, research & development (ER&D), business process management (BPM), and IT services. And as GCCs rapidly scale, they will need to imbibe some of the better talent practices of IT services companies, which have historically been hirers of the best engineering talent in the country.
“Over the past 30-40 years, IT services providers notably the tier-1s and select mid-tier players, have invested enormous resources in building capabilities for their own good in talent management. Over a period of time, providers have also built a very strong technical and management workforce that provide a strong business foundation,” said Somnath Chatterjee, founder of Prismforce, a software provider to the technology services sector.
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