TCS wasn't kidding when it ordered staff back to office
Tata Consultancy Services are discovering the hard way, after receiving lower pay hikes than their colleagues who dutifully turn up at their desks. TCS assessed office attendance, among other metrics, before rolling out annual wage hikes to over 600,000 employees earlier this week, five employees at India's largest private sector employer said. This also makes TCS potentially the first to use office check-in as one of the metrics to determine pay hikes.
Three of these employees said they had received a lower salary band compared to colleagues who attended office regularly, despite their overall performance being at par. When giving out salary hikes, TCS clubs its staff across four salary bands. Last year, employees under Band A got pay hikes over 7%, the highest increment, while employees under Band D saw little to no change.
On Monday, TCS informed its staff how they had fared while clubbing employees under the four bands. This will be followed by each employee getting an official letter detailing the salary hike. “When I asked my manager, he asked me to wait for the increment letter and said that I could have been given a lower band because of non-compliance to RTO (return to office) norms," said the first employee.
“I got a 4.1 IPF and yet got a Band C," said a second employee, referring to TCS's use of individual performance factor (IPF) during assessments. Until last year, a rating above 4 would bring the employee in Band A, leading to a pay hike of over 7%. “While the salary hike depends on our performance and is the decision of the manager, non-compliance with work-from-office norms has affected the hikes," said a second employee.
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