

Tech Mahindra's turnaround is paying off. Its CEO just raised the bar
Addressing at least 300 company executives in a virtual townhall in the last week of December, Joshi nudged the senior leaders to get closer to the 15% operating margin by March this year, according to two people privy to the development.London-based Joshi, who took over the top job two years ago, is also pushing teams to accelerate AI training for employees, win more deals at higher rates, and reduce the time staff spend away from projects, said the people quoted earlier–they asked not to be identified as details are not public.Tech Mahindra CEO’s push to win more revenue comes as the company lags its large information technology (IT) services peers in growth. The Pune-based company is nearing the final phase of Project Fortius, a three-year turnaround roadmap unveiled in April 2024.
It aimed at increasing its operating margin to 15% by March 2027, outpacing the country’s six largest IT services companies, and focusing on organic growth.The first of the two executives cited above said, “The company will focus on improving revenue growth once the margin target is breached. For so long, we have focused on organic growth, and our focus will be on making that better.”According to Phil Fersht, chief executive of HFS Research, the levers for margin expansion are clearly visible: tighter cost control, portfolio pruning, pyramid rationalization, and early benefits from delivery simplification.
“However, achieving this (15% profitability) a full year early would likely require continued benign demand conditions and disciplined execution with no slippage on pricing or utilisation."The turnaround plan has bolstered margins for Tech Mahindra since it announced the plan to expand its profitability. Its operating margins have doubled
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