Uber is strengthening its hyperlocal deliveries from neighbourhood stores, people aware of the matter said, amid a growing demand for quick commerce in India.
The company has launched this service in nine Indian cities through two-wheelers and the customer orders are picked up from local stores.
Currently, Uber offers only the delivery of items; the customer has to make payments directly to the store. Going forward, it plans to also collect payments from the customer on behalf of the stores, one of the people said.
The launch of Uber India's store pickup service, which is already live in the US, comes on the back of the decline of Reliance Retail-backed Dunzo, which offered similar services. Last month, Walmart-backed PhonePe exited delivery of non-food categories it had offered via the ONDC network, while Ola restarted some of these services.
This also marks the entry of a global technology firm in India’s burgeoning quick-deliveries segment that has so far been commanded by Zomato-owned Blinkit, Nexus Venture Partners-backed Zepto and Swiggy’s Instamart.
Ecommerce marketplace Flipkart is also planning to enter the quick-commerce space. Companies such as Ola, Rapido and Porter offer on-demand pick up and drop services.
“Uber is starting with delivery of