Using CC and BCC in Email: Do's and Don'ts

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BCC is essential. CC, short for «carbon copy,» allows you to add secondary recipients to an email chain. It is commonly used to keep team members informed, facilitate introductions, and add authority to a message. On the other hand, BCC, meaning "blind carbon copy," is used to include recipients without their knowledge. It helps respect privacy, personalize mass emails, and send notifications without requiring individual responses.

Keep team members informed: CC is commonly used to include colleagues who should be aware of the email conversation but may not need to respond directly. It keeps them updated on the message and subsequent replies. Facilitate introductions: When transitioning to a new team, you can smoothly transfer communication by CCing your successor in an email with a client or team member. Add authority: Including your manager or supervisor in a CC can be a way to unofficially seek their approval or demonstrate involvement from a higher-up. Team response: If multiple individuals have collaborated on a project or application, it can be helpful to send it from one account and CC the others for reference.

Respect privacy: BCC is useful when you want to protect the privacy of recipients or when using a mailing list. It ensures that the recipients' email addresses remain hidden from each other. Personalization: When sending a mass announcement to family members or a large group, using BCC can make the email feel more personal to each recipient, as they don't see the other addresses. No response needed: For notifications like new hires, promotions, or sharing upcoming events where no individual response is required, BCC can be used to disseminate information