Want to Learn AI? AI Will Teach You
Companies are having to get their workforces up to speed on artificial intelligence, and fast. And it’s looking like AI itself may be teaching the class. Online teaching provider Coursera’s training includes an AI-powered chatbot that can provide personal feedback to students.
Johnson & Johnson and Cisco Systems are looking into ways to incorporate generative AI-enabled training tools into their own AI upskilling programs. Among those tools are AI chatbot-tutors that answer questions on relevant topics and algorithms designed to assess a student’s strengths and weaknesses and recommend appropriate modules. Generative AI’s debut in late 2022 sparked a flurry of investment in corporate training programs designed to get employees grounded in the technology and familiar with topics such as responsible AI and prompt engineering.
Training has often followed a familiar template: teaching and testing skills through instructor-less virtual models with portions of reading, videos and short quizzes. “IT skills-related training can be kind of dry," said Guy Diedrich, senior vice president and global innovation officer at Cisco. Diedrich is also responsible for the Cisco Networking Academy, a teaching development platform used by individuals and enterprises.
The company is developing an AI tutor for its upcoming training similar to Coursera’s. In April, Coursera unveiled Coach, a learning assistant that can be used alongside its generative-AI training series available to companies. Coach can provide personalized feedback and quick video-lecture summaries as well as other aids, like a recommended video clip, to help learners better grasp a specific concept, said Chief Learning Officer Trena Minudri.
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