We look to serve the public sector more; come up with a number of AI tools: Arundhati Bhattacharya, Salesforce India

economictimes.indiatimes.com:

Arundhati Bhattacharya, Chairperson & CEO, Salesforce India, spoke to ET Now at the sidelines of Deloitte-Arohan event.

Bhattacharya also says: Exponential growth cannot be brought about only by the government. It cannot be top-down. At the end of the day, it needs the participation of all stakeholders, the grassroots people, the consumers, the businesses that serve them and the government.

On the empowering roleof IT
IT enables you to make houses out of bricks because it provides you the ability to connect and therefore it is very empowering. It is very empowering because things that you could not possibly deliver in the brick and mortar physical way, can be delivered through IT and therefore we see the increasing use of it in every single walk of our lives. I personally believe that no enterprise, whether it be business, government or in the social sector, can be sustainable or scale up without a very strong IT backbone.

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Is Deloitte’s Arohan event a step in the right direction?
Arundhati Bhattacharya: Absolutely, it is a step in the right direction because exponential growth cannot be brought about only by the government. It cannot be top-down. At the end of the day, you need the participation of all stakeholders, whether it be the grassroots people, whether it be the consumers, whether it be the businesses that serve them, whether it be the government that governs them.
All stakeholders need to have their stake and need to be participants in the growth story. That