(This story originally appeared in on Oct 24, 2024)
Zomato has a clarification on the recent platform fee hike – a day after the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) reportedly sought clarification from the online food delivery platform. Zomato said that the Rs 10 platform fee hike is “not a rumour”.
In a document addressed to the BSE, Zomato said that the news about platform fee hike is not a rumour and the changes “are a routine business matter”. Here’s the complete clarification by Zomato.
Dear Sir,
We are in receipt of your email bearing ref. no. L/SURV/ONL/RV/AA/ (2024-2025)/ 77 dated October 23, 2024, seeking a clarification on news item appearing on https://www.livemint.com captioned «Zomato hikes platform fee to Rs.10 amid festive season rush».
At the outset, we would like to state that this is not a rumor, as the source of information mentioned changes in our platform fee are a routine business matter and are done from time to time and may vary from city to city.
Hope the above addresses your queries. We remain available to address any further queries that you may have.
Zomato, however, did no mention the cities in which the fee hike is implemented.
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