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Air India to introduce more AI features to address customer queries via virtual agent 'Maharaja'

Air India to introduce more AI features to address customer queries via virtual agent 'Maharaja'

Yellen says Republicans' IRS funding cut would hurt customer service goals

Yellen says Republicans' IRS funding cut would hurt customer service goals

LedgerX highlights CFTC regulatory gap in customer asset rules

LedgerX highlights CFTC regulatory gap in customer asset rules

Uber driver accused of forcibly undressing, inappropriately touching female customer in back seat

Uber driver accused of forcibly undressing, inappropriately touching female customer in back seat

Argentina’s E-Commerce Giant MercadoLibre Reports $21 Million in Customer Crypto Assets

Argentina’s E-Commerce Giant MercadoLibre Reports $21 Million in Customer Crypto Assets

The US has decided that Southwest's customer service failed during flight cancellations last winter

The US has decided that Southwest's customer service failed during flight cancellations last winter

Magnis Energy’s multimillion-dollar customer has no revenue – again

Magnis Energy’s multimillion-dollar customer has no revenue – again

Charter Communications misses estimates for broadband customer additions

Charter Communications misses estimates for broadband customer additions

Comcast posts surprise broadband customer loss, results top estimates

Comcast posts surprise broadband customer loss, results top estimates

Jio, Airtel profitability to get a boost as 5G capex, customer churn moderate

Jio, Airtel profitability to get a boost as 5G capex, customer churn moderate

'Every customer solution' will be integrated with AI: Microsoft CEO Satya Nadella

'Every customer solution' will be integrated with AI: Microsoft CEO Satya Nadella

Why FTX's Plan To Refund 90% of Recovered Assets Doesn't Add Up To 90% of Customer Losses

Why FTX's Plan To Refund 90% of Recovered Assets Doesn't Add Up To 90% of Customer Losses

Netflix raises subscription prices in THESE countries as customer base surges. Details here

Netflix raises subscription prices in THESE countries as customer base surges. Details here

Ottawa forcing big banks to use OBSI to resolve customer complaints

Ottawa forcing big banks to use OBSI to resolve customer complaints

The Art of Listening: How CXOs Harness Customer Feedback for Growth

The Art of Listening: How CXOs Harness Customer Feedback for Growth

CXO and ROI: Demonstrating the Business Value of Exceptional Customer Experience

CXO and ROI: Demonstrating the Business Value of Exceptional Customer Experience

FTX’s Political Donations Came From Stolen Customer Funds, Testifies Company Insider Nishad Singh

FTX’s Political Donations Came From Stolen Customer Funds, Testifies Company Insider Nishad Singh

Meesho logs 120 crore customer visits during its 10-day festive sale

Meesho logs 120 crore customer visits during its 10-day festive sale

Customer-Centric Product Management: Mastering User Research and Feedback

Customer-Centric Product Management: Mastering User Research and Feedback

Bank of Baroda share price falls 4% after RBI ban on customer onboarding on app

Bank of Baroda share price falls 4% after RBI ban on customer onboarding on app

RBI orders Bank of Baroda to suspend further customer onboarding on ‘bob World’ mobile app

RBI orders Bank of Baroda to suspend further customer onboarding on ‘bob World’ mobile app

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