Leading and emerging banks, fintech companies and some of Australia’s most iconic consumer brands are implementing AI-powered technology to revolutionise their customer engagement and lending offerings. Upon pairing this technology with human nous, explainable AI helps deliver great customer service and meet regulatory obligations while providing a competitive edge.
AI is changing the game in lending. iStock
An example is Up, which has partnered with platform technology company Tiimely (formerly Tic:Toc), to power it’s Home Zone offering which provides superfast conditional approval for would be home buyers.
Tiimely launched in 2017 under the Tic:Toc brand as a business-to-consumer digital lender, offering fast, convenient home loan products. Its approach was such a success, the Tiimely team quickly realised there was value in making its industry-leading platform available to the financial services industry as a whole.
Now, Tiimely is one of Australia’s leading AI enabled platform technology providers, with proven flexible technology solutions that give businesses fast access to new, high-value markets like lending. Tiimely’s customers include two of Australia’s largest banks and ASX100 listed companies, such as Qantas Money Home Loans and NRMA, demonstrating the company’s ability to serve both established industry giants and disruptive start-ups.
Up CEO Xavier Shay says he chose to partner with Tiimely due to its experience developing tech solutions for the financial services sector. Neobank Up was founded in 2018 and has quickly established a reputation as a leader in digital financial services.
“Having a specialised partner who understands the importance of responsible lending and can build compliance into theRead more on afr.com