Air India has refunded the airfare to an India-origin CEO who had complained about facilities in the first class cabin during his recent Chicago-Delhi flight. His video showing various shortcomings in the cabin had gone viral. There was no official comment from Air India.
«Come with me on the worst first class cabin I have ever been on,» Anip Patel said in a recent video posted on Instagram and also mentioned in detail about his flight.
On the social media platform, Patel mentioned that he recently endured a 15-hour non-stop flight from Chicago to Delhi and that it was far from pleasant.
Among other issues, he said there was no WiFi, and the in-flight entertainment was down for the entire flight.
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