Airlines may not be replacing pilots with artificial intelligence anytime soon, but aviation industry experts say the new technology is already revolutionising the way they do business.
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«Data and AI are fantastic levers for the aviation sector,» said Julie Pozzi, the head of data science and AI at Air France-KLM, ahead of the 80th meeting of the International Air Transport Association (IATA) in Dubai.
Airline executives will gather at the influential annual global airline summit in the United Arab Emirates on Monday for talks on the latest in the industry, including upcoming AI projects.
Aviation companies, long accustomed to thin profit margins, see AI as the newest way to boost productivity and gain a competitive edge.
AI is «undoubtedly a new frontier, in that it's an extraordinary acceleration of technology and capabilities,» said Geoffrey Weston, the head consultant on the airline industry at US-based firm Bain & Company.
«When you have a lot of uncertainty… what AI is really helpful for is to hugely accelerate getting the right information to the right people as quickly as possible,» he said.
Air France-KLM is doing this, with «more than