Amazon workers in India endure intense pressure, unsafe working conditions: UNI Global Union
Amazon warehouse and delivery workers in India are enduring intense pressure and unsafe conditions while struggling to support themselves with insufficient pay, the UNI Global Union said on Wednesday.
“Four out of five warehouse workers reported that the targets set by Amazon are difficult or very difficult to achieve and only 21.3% of warehouse workers and drivers believe the work environment at Amazon is safe,” it said in its report published in partnership with the Amazon India Workers Association (AIWA) and based on the survey responses of 1,838 participants or Amazon employees in India.
Commissioned by UNI Global Union and conducted by Jarrow Insights over 50 days from February 2 to March 22, 2024, the survey used both on-site and digital methods to ensure a representative sample of Amazon’s workforce in India.
Talking about insufficient breaks, the report said that 86.3% of warehouse workers and 28% of drivers said the company does not allow adequate time for them to use the restroom.
“One in five delivery drivers surveyed reported being injured on the job,” it added.
However, Amazon has refuted the report. “These claims are factually incorrect, unsubstantiated, and contradict what our own employees tell us directly,” Amazon India spokesperson said.
“The data being quoted appears at best questionable, and at worst deliberately designed to deliver on a specific narrative that certain groups are trying to claim as fact,” the spokesperson said.
According to the spokesperson, the company’s most recent
