Beyond 2023: Tydy’s predictions for AI trends reshaping HR dynamics in large enterprises
By Kiran Menon
Predictions are running wild – and it’s especially running wild with AI predictions. Is 2024 going to be the year AI becomes a mainstream enterprise? There have been multiple promises of AI magic over the years – but nothing really stood out. Chatbots came and went and made a dent in some areas, but it’s still not there from an employee perspective.
The last 12 months have been about Generative AI, OpenAI, ChatGPT, and a thousand startups being born from it. A lot of barely successful experiments later, enterprises are still looking for use cases that make business sense. However, from where I sit, there are 1-2 that are proving to hold promise for AI and GenAI in HR in 2024.
As I make this prediction, I am looking into my crazy crystal ball and only looking at the next 12-15 months as a horizon—nothing beyond that.
I predict that Summarization is going to be the killer HR AI use case for 2024. There are two possible use cases for summarization.
Take long-form documents, think policies, benefits, etc, and use GenAI to give me a contextual summary of it.
Imagine you enter a simple prompt like “What is the policy for a sabbatical in the company?” Now GenAI has the capability to easily let you know what that answer is by searching through a 40-page document and finding that paragraph about Sabbatical Leave. However, what would be more powerful is when GenAI knows enough about you and gives a contextual answer.
“Hi Kiran, since you have been working in this company for over 5 years, you are now eligible to take a 3-month sabbatical with a 95% salary paid every month. However, you need to give your manager a 2-month notice before taking this sabbatical.”
Now, the above hypothetical answer combines the power of
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