Adverse tax assessments by tax authorities often result in additional tax liabilities, commonly known as «tax demand.» Under the Income-tax Act (IT Act), taxpayers must pay the tax demand within 30 days of receiving the demand notice. While they have the right to challenge an adverse order before a higher forum, the complexity of managing the tax demand remains an independent challenge—one that requires urgent attention.
The Assessing Officer (AO) has the discretion to grant a stay on the tax demand while an appeal is pending before the commissioner, provided the taxpayer demonstrates valid grounds. However, obtaining a stay order is often a cumbersome and inefficient process. Taxpayers frequently need to follow up multiple times or make repeated visits to the tax office. The lack of automation, coupled with the absence of a legally defined timeframe for processing stay applications, undermines the efficiencies gained through faceless assessments.
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To secure a stay, the AO may require the taxpayer to pay up to 20% of the disputed tax. In specific cases, the AO can demand a higher percentage, but only under well-defined circumstances and with documented reasons and approval from superiors. These requirements are outlined in the Central Board of Direct Taxes (CBDT) guidelines, which state that a stay may be granted once 20% of the tax demand is paid while filing an appeal with the Commissioner of Income Tax (Appeals) [CIT(A)].
Yet, in practice, even after meeting this requirement, taxpayers often do not receive a formal stay order. Consequently, the outstanding demand continues to reflect on the taxpayer’s account, enabling the tax department to
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