Interoperability in Digital Economy (FIDE), which powers ecommerce networks like the government-backed Open Network for Digital Commerce (ONDC), has unveiled a multi-network AI agent that can carry out commercial transactions on the user's behalf.
The AI agent, Beckn Generative Pre-trained Transformer or BecknGPT, is an open-source demonstration app over Open AI’s ChatGPT.
It can order groceries, book travel tickets, buy a book online and even find an EV charging station.
“The combination of Beckn protocol and AI can unlock a whole new world of possibilities,” Sujith Nair, co-creator of the Beckn Protocol, told ET. “An AI and Beckn-aware open network digital public infrastructure can accelerate innovations that remove friction of digital access and natural language barriers, making ecommerce democratic and accessible to a wider population including small businesses."
FIDE, formerly Beckn Foundation, is the genesis co-author of the Beckn Protocol.
At a recent Beckn community meetup, Ravi Prakash, co-creator of Beckn Protocol, and Mayur Virendra, head of technology strategy and innovation at FIDE, demonstrated how a Beckn-enabled AI chatbot could perform an entire exchange—from initiation to execution of an ecommerce order—on an open network.
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