Club Vistara to discontinue post Air India merger; What happens to your loyalty points?
Air India. In an exchange filing, the airline confirmed this key development, marking another step toward the merger of Air India and Vistara, a deal first disclosed in November 2022.
But what happens to the flyers with Club Vistara loyalty points?
As part of the merger, Vistara's frequent flyer program, Club Vistara, will be discontinued and integrated into Air India's Flying Returns program. However, until the integration is finalized, Club Vistara will continue its regular operations. Vistara sent an email on May 15, 2024, stating, “The process of integration between Air India and Vistara is ongoing, while we await some regulatory approvals. As we work towards a merged, larger airline, Club Vistara will also merge with Air India’s Flying Returns.”
How will the merger impact Club Vistara members?
Club Vistara members will see their accounts migrated to Air India's Flying Returns once the integration is complete. However, members may choose to opt-out of this transfer. If opted out, their points and benefits will remain valid within Club Vistara until the program's dissolution.
Key details about the integration include:
Tier Status: Members’ tier status will be reassigned based on the combined points from both programs. Members will either retain their current status or qualify for an upgrade based on cumulative points.
Points Balance: Club Vistara points will be transferred to Flying Returns at a 1:1 ratio and will remain valid for at least one year after migration.
Future Bookings: All bookings made using Club
