Delhi Airport's Terminal 1 collapsed due to heavy rainfall, leading to an indefinite suspension of operations. Approximately 128 flights were canceled, and all activities were shifted to Terminals 2 and 3. «Flights to and from Terminal 1 have been closed till further notice,» said the aviation ministry.
On average, about 200 flights of IndiGo and SpiceJet operate from T1. IndiGo has the larger share of flights. All arrivals and departures have been moved to T-2 and T-3.
The shuttle service from Delhi Aerocity Metro station to Terminal 1-IGI Airport has also been suspended.
Many passengers reported feeling hassled and most learnt that their flights had been cancelled after reaching the airport. Some had come from neighbouring states too.
Many passengers, like Pujitha Dronadul, only discovered the cancellations upon reaching the airport. «We didn't get any message or call or email from the airline about our flight status,» she noted. Another passenger, Neeno Kaur, found out about her canceled flight after arriving for her scheduled departure. «My daughter is getting an award, and I don't know if I will be able to make it,» she expressed.
Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu set up a «war room» to oversee operations at Terminals 2 and 3. He assured that affected passengers would receive refunds within seven days or alternate flights. «For those
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