Subscribe to enjoy similar stories. Dell Technologies is sharpening its focus on providing artificial intelligence (AI) and generative AI (GenAI) solutions in India, in alignment with global trends and customer needs.
The computer company plans to embed AI in its products and services and deliver "optimal infrastructure" to host AI workloads, which includes the Dell AI Factory in partnership with Nvidia, Alok Ohrie, president and managing director of Dell Technologies, India, said in an interview. OpenAI’s ChatGPT, according to Ohrie, has “opened up everybody's mind to start looking at GenAI as a companion, an assistant, a partner and not so much as a technology that will take away jobs." But he acknowledged that GenAI can be a double-edged sword, one that can disrupt current systems while simultaneously transforming businesses and society.
According to Ohrie, many companies are struggling with GenAI implementation due to a lack of skilled talent as well as challenges in handling data from diverse sources. “About 95% of businesses want to embrace GenAI, but 52% don’t know where to start," he said, citing a Dell study.
GenAI is being increasingly adopted to automate repetitive tasks that require decision-making beyond regular AI's capabilities, particularly in the finance sector for fraud detection and to sift through requests for proposals (RFPs) for major projects. It’s also gaining traction in content creation, HR queries, and code generation, enabling individuals to focus on higher-value, meaningful work, noted Ohrie, adding, "We are implementing a lot of POCs (proofs-of-concept).
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