According to the Civil Aviation Requirement (CAR) Section 3, Series M, Part IV titled «Facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights» issued by the Directorate General of Civil Aviation (DGCA) the airlines have to provide following measures to the affected passengers due to cancellation and delay
1) In case of cancellation, the airlines have to either provide an alternate flight or provide compensation in addition to the full refund of the air ticket. Furthermore, the airline should provide meals and refreshments to the passengers who have already reported for their original flight at the airport while waiting for the alternate flight.
2) In case of a flight delay, the airline is required to provide meals and refreshments, an alternate flight/full refund of the ticket to the passenger, or hotel accommodation (including transfers) depending on the total flight delay.
However, you need to keep in mind that airlines are not obliged to compensate in cases where the cancellation and delay is caused by a force majeure event i.e. extraordinary circumstance(s) beyond the control of the airline.
When a flight cannot take off due to poor visibility amid dense fog, airlines often wait for the weather to improve. In such cases, flights get delayed. Social media platforms are flooded with claims that flights have been delayed by several hours now from the northern part of India, especially Delhi, even by up to 12 hours. «Travellers are typically not obligated to get any monetary
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