Govt releases draft guidelines to make railways more user-friendly for people with disabilities
accessibility of railway stations, facilities there and in trains for people with disabilities, highlighting the need for integrating technology-enabled features such as text-to-speech and user-friendly pictograms. The Department of the People with Disabilities (PwDs) has asked stakeholders and the public to give their comments, objections and suggestions by January 29 on the proposed guidelines to create a more user-friendly environment.
The proposed guidelines also highlight the need for dedicated website features catering to "divyangjans", ensuring a flexible and accessible interface design.
These features will follow universal design principles and World Wide Web Consortium guidelines, integrating technology-enabled accessibility features such as text-to-speech and user-friendly pictograms, the draft guidelines state.
The draft includes the development of a dedicated mobile app and a one-click template for people with disabilities displaying all the information and facilities available for them at stations as well in trains.
For inclusivity, credible announcements regarding facilities for PwDs will be integrated into public announcement systems at train stations and platforms.
This includes sign language, captioning, and digital displays, the draft guidelines suggested.
Standardised illuminated signage across all stations, coupled with Braille signage, has also been proposed. Frontline staff will be trained in sign language to ensure effective communication, these stated.
