New Delhi: Amid the global economic crisis, Hexaware Technologies, a global IT services provider, is seeing substantial growth prospects. In an interview with TechCircle, chief executive Srikrishna Ramakarthikeyan shares his views on using digital technologies for growing its business, besides outlining the company’s strategy for emerging technologies like generative artificial intelligence, and plans for future growth and acquisitions. Edited excerpts: Our philosophy is that a change in ownership does not impact how we operate as a company and what we do right.
The focus on our employees has not changed materially following the change from public to private or due to the transition to Carlyle. The long-term trajectory of what we do remains unchanged because the management, including myself, outlives any ownership cycle. I have been with the company for nine years and witnessed all these changes.
Our view on building the business is longer term than specific ownership cycles, and our goals and approach with clients and employees remain the same. In terms of growth, 2022 was a bit of an aberration due to various factors, including escalating labour costs and intense attrition affecting every company, including ours. However, we have already recovered and grown in most areas where we witnessed losses last year.
At this point, all options are open. But considering our size, going public is perhaps the most promising option. In FY22, the company grew by 28% and crossed ₹9,000 crore in revenue.
In the domestic market, we embarked on a major expansion drive, focusing on emerging cities to tap their potential and talent pools. We had recently launched a delivery centre in Bhopal. We are undergoing a digital transformation as an
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