Hyderabad man finds lizard in chicken biryani. Zomato replies
chicken biryani he had ordered from Bavarchi Hotel via Zomato.
The matter gained attention after Telugu Scribe posted a video and images on Twitter, exposing the unsettling incident. The tweet stated, «Live Lizard in Chicken Biryani at Loni Bavarchi Hotel Hyderabad RTC Cross Road. Vishwa Aditya from DD Colony, Amberpet ordered chicken biryani online on Zomato.
The family members allege that the chicken biryani brought by Zomato Boy got a lizard. The family members got worried as the Bavarchi management gave a negligent reply.»
Link to the tweet: Telugu Scribe Tweet
Reacting to the post, another Twitter user criticized the restaurant for previous instances of negligence and expressed disappointment in the authorities for not taking adequate action. «Already, this hotel has been seized by food inspectors a few times, but why was it released again? A fine amount is not enough for such blunders.
Playing games with customers' lives and sheer negligence by management.»
Yet another person advised opting for home-cooked food, emphasizing the lack of concern for hygiene in many restaurants. «Stop eating outside to save your lives; it is just business for these restaurants; they don't care about hygiene.»
The post has garnered over two lakh views on Twitter.
Following the viral post, Zomato Care issued a statement, assuring that they have identified the issue and communicated with the customer. They stated, «We take this very seriously and are working on appropriate next steps.»
Unfortunately, this incident is not isolated.
