The Employees' Provident Fund Organization (EPFO) received five certificates of merit for communication channels, E-proceedings: A case on use of information and communication technology in justice delivery, district outreach programme (Nidhi Aapke Nikat), multilingual call centres, and Prayaas — an initiative of handing over pension payment orders (PPO) to retiring members of the Employees' Pension Scheme, 1995 on the day of retirement itself.
The awards were received by Ashok Kumar Singh, DG, ESIC, on behalf of EPFO.
These awards recognise the efforts undertaken by EPFO to reform and adopt good practices in line with changing economic and social milieu, the statement said.