‘India playing a key role in AI development, adoption’
Zomato, Larsen & Toubro, Aditya Birla Capital and more, who have built AI assistants that are already operational—a trend that Chandok feels will only rise. "We’ve seen a 10x growth for Microsoft Copilot in India in the last six months," the executive said. The Redmond, Washington-headquartered Big Tech firm has multiple active partnerships with almost all of India’s top IT services firms—for instance, in October, the company ramped up an AI partnership with Tata Consultancy Services for adoption of its Azure OpenAI platform across various AI use cases.
In September, it signed a similar partnership with Infosys, too. Each of these is centred around growing Copilot, its generative AI solution for enterprises and consumers alike. India, on this note, is leading to growth for the company, Chandok said.
“Myntra has created a fashion assistant to help customers buy things much easier. Zomato has created an AI assistant to give you more precise recommendations. Axis Bank, one of the fastest growing Copilot adopters, is seeing 30% productivity improvement already," he said.
Microsoft’s India operations have steadily grown over time. As of FY23, its latest available finances are at $2.26 billion—up 39% year-on-year. Its services segment, which includes its Azure Cloud and OpenAI, accounted for 70%, or $1.58 billion out of its revenue.
In cloud operations, market data estimated Azure to account for just over 20% of India’s hyperscaler cloud providers. Now, analysts expect Microsoft to have grown at an even faster pace in FY24. “The generative AI fillip has further helped Microsoft cash in on the need to adopt AI-ready platforms—its market share and revenue is also likely to have ramped up as a result.
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