passenger safety. Kiran Verma, Founder of Simply Blood, shared his harrowing experience where the driver assaulted him in front of his son, highlighting the need for action against such behavior.
Incident Details
Verma recounted the incident where the driver demanded extra payment in cash, leading to a confrontation. Despite Verma's attempts to resolve the situation peacefully, the driver became aggressive, culminating in him slapping Verma twice. The incident left Verma's son distressed and traumatized.
«This OLA CAB driver slapped me in front of my son and I strongly request you to #SayNotoOla Last month when I was in Delhi on a medical break from my 21,000kms Walk for blood donation awareness, I was going to pick someone from the airport. My son went along with me and we booked an #OlaCab,» he wrote in his LinkedIn post.
He added, «The driver asked me to cancel the ride and pay him in cash. I denied and with unwanting will he started the trip. He took completely opposite direction from our house and when I said he replied 'there is a traffic jam.' We haven't went even a kilometre, where he stops the car and asked me to pay extra or else pay whatever comes in that ride. Since the guy started shouting without any reason, my 6 years son got scared and asked me to leave the car. I couldn't see my son so scared and thought to calm him down.»
Response and Complaint
Verma immediately contacted Ola's security helpline and the police for assistance. However, he expressed disappointment with Ola's response, stating